Cylinder Head - Volkswagen (06K-103-063-AP)

• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• Customer is responsible for return shipping.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 weeks to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Oversized / Freight shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible. You can choose to cancel your order and a refund will be issued to the customer.
• We do not ship COD orders.
• No refunds on shipping
• Orders will be processed after 48 hours even if no VIN was provided. A return fee may apply for any incorrect parts.
• Accessories are not VIN specific items, any accessory ordered with VIN may not be a good fit please call to speak with parts specialists.

• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• There is a 20% restocking fee charged against all returned parts (NO EXCEPTIONS)
• Parts must be resealable and in the original packaging (clear tape must be used to package, if part is returned using color tape of any kind return will be rejected)
• We cannot take back used parts.
• We cannot take back installed or tried parts (once part arrives back to our facility, if we notice part was installed or tried, NO REFUND will be issued)
• Electrical and Fuel Component related parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request needs to be within 30 days of receipt.
• No refunds on shipping.
• Orders without a VIN are subject to return fees.
• Parts that are ordered VIN specific are non-returnable such as Keys, Key Fobs, Ignition Cylinders, and Modules.
• We are not responsible if you order the incorrect part, the wrong side, or the wrong style when ordering with or without your VIN. We are responsible for making sure the part(s) you order fit the VIN that you provide. If you would like and exchange, you must return the incorrect part you ordered and we can exchange it for you (Part pricing may change) Customer is 100% responsible for return and reshipment of the new part.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.
• Once an order is placed for a key, key fob, ignition cylinder, or any VIN specific part, order can not be canceled or refunded. (NO EXCEPTIONS)

Warranty Policy

• Parts DO NOT come with warranty unless an Authorized Volkswagen Dealership confirms defective part. Dealer can contact us at (956) 717-2221 for any questions and proof of purchase.
• Parts MUST BE installed by an Authorized Volkswagen Dealership for warranty to apply.
• Parts WILL NOT be warrantable if installed outside of an Authorized Volkswagen Dealership.
• Part will have a 12 month warranty in the case of failure due to manufacture defect if confirmed by an Authorized Volkswagen Dealership or selling Volkswagen Dealer.
• If the part purchased is for an Audi or Porsche vehicle, NO warranty is given in the case of a defective part.
• We are an Authorized Volkswagen Dealership and ONLY warranty the defective part if contacted by another Authorized Volkswagen Dealership or part is returned back to our facility for inspection and FINAL APPROVAL.
• Customer is responsible for returning the defective part in it's original box. No shipping label is provided on our end. After review, if the part is warrantable, a part will be sent out at NO-COST to you.